Shipments and returns

Shipping

We ship our orders with either UPS. All packages include insurance with track and trace. The cost of shipping will be calculated according to the size and weight of your shipment, and we will usually give you a choice of services to choose from. Orders are shipped Monday to Friday from our warehouse afterwards payment has been received.

Returns

If for any reason you change your mind and would like to return your purchases, you may do so within 30 days. Please notify us first, and as long as the items are in the same condition as they were received, we will give you a full refund for the goods. However, the cost of shipping will be met by the buyer. We always try to ensure we supply only the best quality goods, and work with our suppliers and factories to ensure high standards are maintained and quality controls are being carried out. However, in the event you discover a fault or defect with any goods bought from us then please contact us as soon as possible to resolve the matter. Ideally take some pictures of the goods to show us. We will of course refund any items found to be faulty, plus the cost of shipment to return it.